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Essilor of America Customer Service Consultant in Australia

We are seeking an awesome person to join our customer service team at Chipping Norton. With a focus on providing the best possible customer service experience for our customers, some of the daily duties will include:

  • working closely with customers by phone and email to process orders

  • understanding and resolving customer concerns

  • providing technical advice and product recommendations

  • liaising with other teams and team members to ensure optimal service to customers.

Who you are:

You will have experience within the optical industry (as a Retail Assistant, Dispenser or similar), with excellent customer service skills both written and oral.

You are a team player with a professional attitude, and possessing excellent organisational and planning skills.

You demonstrate your keen attention to detail through the 'first time quality' approach to data entry & database maintenance.

You are computer-savvy, with experience in email and Excel.

Do you fit the profile? We want to hear from you! Essilor of America and/or its subsidiaries is an Equal Opportunity Employer.