Job Description

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The Role

In the role of Business Manager (11 Month FTC) you will be accountable for all aspects of account management for a defined portfolio of travel agent partners, to develop revenue streams and maximise all business opportunities within those agencies.

You will:

• Define the business plans to ensure growth plans and success KPIs for P&O Cruises are met, whilst maintaining senior relationships within your portfolio of travel agent partners

• Take a commercial approach in maintaining and growing strategic relationships, using own initiative when making decisions and in negotiations based upon defined strategies and guidelines.

• Create and implement our annual co-operative marketing plans to support the delivery of commercial priorities throughout the year

• Develop and monitor tactical sales plans to meet profit targets, and be responsible for the delivery of these plans

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time 11 Month fixed term contract basis, with at least 3 days based in our Southampton office.

About You

Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

• A proven track record of identifying and realising opportunities that delivered both incremental sales and distribution, whilst maintaining brand integrity.

• Experience of creating, developing and maintaining effective working relationships with key stakeholders

• Previous experience within a sales account management role

Being part of our team has its advantages…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

• A friendly welcome with help settling in

• Home and office-based hybrid working (minimum 3 office days)

• Regular office events including live entertainment, lifestyle events and charity partner fundraisers

• Extensive learning and development opportunities

• Annual bonus

• Minimum 25 days leave, bank holiday allowance and holiday trading scheme

• Employee-led networks

• Employee Assistance and Wellbeing programmes

• Recognition scheme with prizes and awards

• Employee Discounted Cruising plus Friends and Family offers

• Contributory Defined Contribution Pension scheme

• Company paid private medical and dental insurance and health assessment

• In-house Occupational Health help and access to digital GP

• Life Assurance

• Parental and adoption leave

• Employee Shares Plan

• Electric Car and Cycle to Work schemes

• Onsite restaurant offering range of healthy cooked and grab and go meals

• Discounted retail and leisure via discounts portal

#LI-Hybrid

#Job Functions: Sales; Business Development;

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About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.