Our hotels are located a block from the Curran and ACT theaters, and just two blocks from Union Square and Westfield San Francisco Centre. The Powell Street cable car turnaround, San Francisco Museum of Modern Art, and Moscone Convention Center are within a mile. Our Hiton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space with 44 meeting rooms. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space with 21 meeting rooms. If you have the drive and passion to provide a secure and safe environment for our guests and want to manage an incredible security team, this is the position for you.

A Security Manager is responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Security Manager, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and administer all Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Direct and lead investigations of accidents, thefts, property loss and unlawful activities
• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Serve as primary liaison with federal, state and local law enforcement
• Oversee the administration and accuracy of all required reports and documentation
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward

• Recruit, interview and train team members

  #LI-DT1

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay (Based on hotel)
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

“ Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

The salary range for this position is $75,000 - $85,000 annually

Job: Security and Loss Prevention

Title: Complex Security Manager - Hiltons of San Francisco Union Square

Location: null

Requisition ID: HOT0AKOM

EOE/AA/Disabled/Veterans