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Marriott
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Bangkok,
Thailand
...
the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by
...
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Marriott
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Bangkok,
Thailand
...
Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational ... .
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer
...
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Marriott
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Bangkok,
Thailand
...
.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer ... includes taking room service orders, receiving and processing all requests for additional items, directions
...
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Marriott
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Bangkok,
Thailand
...
Service**
• Displays leadership in guest hospitality, exemplifies excellent customer service and ... customer service.
• Meets quality standards and customer expectations on a daily basis
...
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Marriott
-
Bangkok,
Thailand
...
supports Customer Service Standards and hotel’s Brand Standards.
• Participates in and practice ... Service**
• Gains understanding of the hotel’s primary target customer and service expectations
...
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Marriott
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Bangkok,
Thailand
...
product quality and service levels.
• Provides services that are above and beyond for customer ... improve service performance.
**Assisting in Leading Security/Loss Prevention Teams
...
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Marriott
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Bangkok,
Thailand
...
customer service to all employees.
• Responds quickly and proactively to employee's concerns ... Customer Service**
• Provides excellent customer service.
• Responds quickly and proactively
...
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Marriott
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Bangkok,
Thailand
...
hospitality, exemplifies customer service and creates a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees
...
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Marriott
-
Bangkok,
Thailand
...
Service**
• Provides and supports service behaviors that are above and beyond for customer ... daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service
...
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Marriott
-
Bangkok,
Thailand
...
**
• High school diploma or GED; 5 years experience in the customer service, call center operations, or ... conceptualization solutions pertaining to deliverables. Maintains familiarity with customer demographics and
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Marriott
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Bangkok,
Thailand
...
& Special Events division to establish content and pricing.
**Ensuring Exceptional Customer Service ... , conferences, and conventions.
• Review customer feedback data to identify service failures and provide
...
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Marriott
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Bangkok,
Thailand
...
budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere
...
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Marriott
-
Bangkok,
Thailand
...
.
Skills and Knowledge
• Customer and Personal Service - Knowledge of principles and ... and ensure a competitive position in the market.
**Ensuring Exceptional Customer Service
...
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Marriott
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Bangkok,
Thailand
...
company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on ... property quality efforts to address critical customer requirements.
• Facilitates process
...
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Marriott
-
Bangkok,
Thailand
...
improving property service and profitability to ownership.
**Customer and Public Relations Management ... property; utilizes guest/customer feedback to recognize outstanding employee service performance and
...
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Marriott
-
Bangkok,
Thailand
...
programs focus on a variety of topics, including product knowledge, company philosophy, customer service ... .
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive
...
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Marriott
-
Bangkok,
Thailand
...
Exceptional Customer Service**
• Sets a positive example for guest relations.
• Participates in ... .
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all
...
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Marriott
-
Bangkok,
Thailand
...
Activities that Affect the Customer and Guest Experience**
• Provides excellent customer service by ... customers and guests at all times.
• Responds timely to customer service department request
...
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Marriott
-
Chiang Mai,
Thailand
...
.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer ... , exemplifies excellent customer service, and creates a positive atmosphere for guest relations
...
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Marriott
-
Patong Beach,
Thailand
...
.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer ... , exemplifies excellent customer service, and creates a positive atmosphere for guest relations
...
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Marriott
-
Khao Lak,
Thailand
...
Service**
• Provides services that are above and beyond for customer satisfaction and retention ... performance.
• Empowers employees to provide excellent customer service.
• Ensures that all
...
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Marriott
-
Phang Nga,
Thailand
...
service excellence throughout each customer experience.
CANDIDATE PROFILE
**Education ... promotions.
• Executes and supports Marriott’s Customer Service Standards and property’s Brand
...
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Marriott
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Chiang Mai,
Thailand
...
of the individual property.
**Using Knowledge of Market Trends and Target Customer Information ... Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds
...
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Marriott
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Phang Nga,
Thailand
...
promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service
...
