PIP Canada, part of a global organization with its Canadian head office located in Laval, QC is a leading provider of hand protection and personal protective equipment (PPE) to Industrial and Construction markets. PIP® stands for Protective Industrial Products meaning we are committed to helping protect essential workers every day. Today, as a $1 billion global PPE company, we are in a unique position to offer employees ample opportunities for a diverse and rewarding career business while knowing that our PPE products help keep workers safe from injury.

RESPONSIBILITIES

• Manage calls from customers, salespeople and end users

• Respond to emails, customer inquiries, product information, order statuses, end user questions

• Generate quotes for customers, request prices from product management

• Develop and maintain a knowledge base on evolving product offerings

• Provide excellent quality customer service by building relationships with existing and business customers

• Proactively resolve customer issues

SKILLS

• Excellent communication and interpersonal skills

• Strong operational skills as well as an ability to manage multiple tasks simultaneously while meeting tight deadlines

• Have concern for customer service

• Be attentive to customer requests

• Have a good ability to manage stress

QUALIFICATIONS

• 2 to 5 years related experience

• Competence and knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook)

• Bilingual: French / English, spoken and written

• Available to work from 9:30am to 6:00pm Monday to Friday

Join our growing team!

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Schedule:

• 8 hour shift

• Monday to Friday

Work Location: Hybrid remote in Laval, QC