Working in the Compliance and Risk Team, C&R Manager will be working alongside the Head -C&R to ensure the integrity of the day-to-day operations of a wide range of Compliance processes being delivered from the service centre. This is a generalist role where C&R Manager would be expected to get involved with all areas of the compliance and risk function.

Below are the areas of C&R Function in Mumbai

• Corporate Due Diligence

• Sanctions & PEP Screening

• Transaction Monitoring

• Suspicious Activity Reporting

• Fraud Investigation

Key accountabilities

• Assist in managing the end-to-end C&R services for the Mumbai Shared Services Centre

• Monitor and assign tasks

• Allocate appropriate levels of resource & support the allocation of team resource to meet business demand

• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed

• Direct the internal investigation of compliance issues

• Identify compliance issues that require follow-up or investigation

• Disseminate written policies and procedures and training related to compliance activities

• Track and report on progress to relevant parties including managing and escalating any issues and scope changes (progress/risks/issues)

• Mitigate service delivery risks

• Proactively contribute to on-going development and process improvements

• Assist in the handling of tasks received from inception to resolution as and when required.

• Monitor compliance systems to ensure their effectiveness.

• Lead, manage and supervise staff, including regular progress reviews and plans for improvement

• Assist or lead C&R process improvements to ensure the performance of services.

• Prepare management reports (MIS) regarding compliance operations and progress.

• Make appropriate recommendation supported by robust evidence a documented rationale to Sign Off

• To contribute to and carry out compliance and operational projects as required.

• To deputise for the Head-C&R in his absence.

• Build good working relationships with the wider C&R team and partners.

Experience and personal qualities

• Previous experience in Compliance & Risk of shared service implementation

• At more than 9 -10 years of experience including more than 8 years Subject Matter Expertise in Compliance & Risk domain covering Due Diligence, Sanction Screening, Transaction Monitoring, Suspicious Activity Reporting & Fraud Investigation would be advantageous

• Knowledge on FATF guidelines, Sanctions, Scenarios and red flags related to AML, global AML regulatory framework

• AML certifications like – CAMS, CFCS, CFE, ICA, etc – not mandatory however would be advantageous.

• Excellent communication skills in English – both written and verbal

• The ability to manage across multiple time zones within a fast-paced and diverse cultural environment

• Proficient in Microsoft Office

• Good hands-on experience with reporting

• A proven track record of achieving results

• Demonstrated ability to pro-actively report and present to Senior Management

• Strong creative problem solving and analytical thinking

• Flexibility and responsive to changing situations & adaptable

• Excellent time management skills and the ability work autonomously

• Ability to lead and manage a team.

• Problem-solving and decision-making abilities

• Analytical skills and a good eye for detail

• Ability to deal with customers and employees at all levels within the organisation

Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.