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Google Scaled Abuse Lead, Trust and Safety, YouTube in Hyderabad, India

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, a related field, or equivalent practical experience.

  • 5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.

  • 5 years of experience managing projects and defining project scope, goals, and deliverables.

  • Experience managing partnerships with Engineering, Product, and Operations teams.

Preferred qualifications:

  • Experience creating opportunities to innovate and seeing them through to completion.

  • Experience working in complex, international and multi-functional teams.

  • Consultative problem-solving and project management experience, with experience in data management, metrics analysis, experiment design, and automation.

  • Product and policy knowledge with the ability to understand and design training roadmaps.

  • Ability to translate analytical insights into business strategies and actions.

  • Excellent communication skills and ability to persuade between multiple levels.

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Scaled Abuse Lead, you will analyze large-scale data and scaled systems of review and contribute to the strategy for reducing network badness on YouTube.

This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

  • Lead and represent Scaled Abuse operations and YouTube Trust and Safety within the YouTube APAC ecosystem. Collaborate closely with vendor stakeholders and partners in engineering, product, policy, partnerships, and legal to drive complex solutions to address abusive content and behavior.

  • Manage a team and formulate a practical and high impact long-term strategy and operations outlook of abuse/spam fighting for the enforcement of YouTube policies.

  • Identify large operational scaled abuse and spam trends and develop and deploy operational countermeasures on a tight schedule.

  • Lead and mentor the team to perform deep operational investigations, conducting content reviews in line with policy, managing policy enforcement escalations and developing new enforcement guidelines for policies.

  • Lead and mentor the team to participate in the creation and deployment of vendor solutions to address enforcement gaps and gray policy areas.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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