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REGAL WARE INC Customer Service Specialist in Fort Worth, Texas

[[Since 1946 Saladmaster has been changing life one healthy meal at a time. With over 500 authorized dealers in over 60 countries, Saladmaster sells the best stainless steel waterless cookware in the industry. With our parent company, Regal Ware, were able to keep production in the US (right in the Midwest). We believe the kitchen (and the family table) make up the hub of the home, where everyone belongs.

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  • Continually increase our dealer network by making it easier for people passionate about our products to sell those products
  • Increase the number of products we offer to customers who want to change life one healthy meal at a time
  • Help our dealers attract more customers and future dealers by creating a rewarding commission structure with a career path for growth

[You will love it here if you believe in the following:]{arial",sans-serif"=""}

  • Family
  • Excellence
  • Integrity
  • Passion
  • Empowerment

[If this sounds like the company for you, your seat at our Saladmaster family table awaits.

[[Your seat at the table: [Customer Service Specialist

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  • Provides a positive customer experience with each interaction.
  • Receives, research and answers customer lead inquiries, service issues, product information inquiries, and orders.
  • Enters customer orders for product and replacement parts and accessories.
  • Enters customer orders for returned merchandise and authorize refunds, as necessary.
  • Requests payments from customers regarding outstanding invoices i.e., freight and shipping charges.
  • Performs outbound calls to customers regarding ship dates, refunds, payments and product delivery or service of product.
  • Enter orders from customer/sales staff as required for backup.
  • Perform additional duties and projects as requested.

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