Position - Engineer / Senior Engineer - Order Management

Job Location - Mahindra World City, Chengalpattu.

In This Role, Your Responsibilities Will Be:

• Receive and review customer purchase orders. Review Sales Order entered in the system align with PO and agreement with customer on technical and commercial terms and conditis.

• Acknowledge the Order to Customer with Promised date.

• Initiate proactive communication with customer regarding the order status, resolve to get any missing information from customer, co-ordinate with internal departments to release the order for scheduling.

• Function as the primary contact and coordinator between the customer and factory to resolve any issues.

• Monitor the progress of all sales orders and initiate ongoing, communication with each customer.

• Accountable for providing proactive communication to customer at designated key stages of the order execution (Order Scheduling, Order assembly, Inspection notification, Inspection co-ordination, Shipment)

• Maintain accurate records of all activities related to orders from receipt of the PO to shipment of the products and documentation requested.

• Run daily backlog and handle hold codes to reduce finished goods in inventory.

• Responsible for Backlog review of sale for POR Sales forecast.

• Accountable for delivery of orders in accordance with delivery terms and conditions. Ensure that we recognize the sales for the month, quarter, year based on the PO conditions.

• Ensure compliance with checkpoint procedures, all trade compliance procedures and applicable laws.

• Always adhere Emerson Ethics and Values.

Who You Are:

You quickly and significantly act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.

For This Role, You Will Need:

• Degree or equivalent experience in Engineering with Customer Sales Order Management, Project Management, Order Administration experience with total experience of 5-8 years

• High level of integrity & trust

• Good command on MS Office (Excel, Word, PowerPoint, and Outlook)

• Good communications, negotiation, Interpersonal and people management skills.

• Good understanding on Commercial Terms and Conditions.

• Familiar with ISO9001 Management System, as well as the requirements of Corporate Safety Management and Occupational Health Management is preferred.

• Solid prioritizing and organizational skills along with being a self-starter.

• Must be able to work well in a close team setting.

Preferred Qualifications that Set You Apart:

• Experience with Oracle or any other ERP will be an added advantage.

Our Offer to You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be driven within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship .

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are steadfast in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree or equivalent experience, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Requisition ID : 24005753

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.