The Johns Hopkins School of Nursing (SON) is seeking a Student Records Database Analyst who will report to the Director of Student Records. Primary tasks will include providing cross-functional support for performing front-end system tasks, including but not limited to, assisting in the maintenance of academic records, ensuring the integrity of student academic records, SIS configuration changes, maintaining data standards, etc.

The position will require the Student Records Database Analyst to develop and maintain a detailed understanding of many different tools and business processes, with special consideration given to tasks involving the Student Information System (SIS). As well as the ability to interact with both technical and non-technical staff across various areas of responsibility.

Specific Duties & Responsibilities

• Actively participate in the design, implementation, and development of technology related applications as well as identify and troubleshoot IT system related issues that affect student records.

• Responsible for creating, testing, and approving all JIRA submissions for the Student Records Office. Collaborate with IT team (UIS) to produce items through JIRA ticketing system.

• Assist with maintaining student record database. Insert new course information, update credit hour changes, revise dual degree program system settings and other additional duties.

• Assist with entering registration restrictions and rules in student record system (SIS).

• Assist with system related procedures such as activate student records and troubleshoot JHED issues.

• Maintain User Access to Student Records systems. Create User roles when needed for functional groups.

• Assist with design and layout of the Office of Student Records website and continuously update with pertinent information.

• Establish procedural workflow and requirements needed to implement SQL reporting server integrity report to review student full time enrollment statuses. Update student record system to reflect accurate enrollment statuses.

• Responsible for collecting and transferring student clinical evaluations from Exact software (Academic Affairs) to OnBase document retention system.

• Create ad hoc excel reports for badge office, Cooley fitness center, and other departments each term.

• Maintain the Error Report for Census.

• Enter transfer credits and track changes for students in SIS.

• Attend remote and/or offsite Registrar system implementation sessions.

• Document and maintain all database workflow procedures, such as OnBase, SIS, CLSS, 25live, and etc. Serve as a trainer of functional users for new tools and procedures.

• Work with UIS to inactivate old new instance student records and create a system rule to automate process.

• Responsible for updating standing reports located in the Registrar reporting server folder.

• Establish procedural workflow and requirements needed to implement SQL reporting server reports for commencement program pages.

• Create student data for commencement program pages for SON and OUR ceremonies.

• Manage reporting and data input in Marching Order system.

• Responsible for downloading and testing graduation software prior to each ceremony. Assist with system and sound check with venue’s team during the day of ceremony.

• Maintain Duplicate Contact Review report in the Student Case Management portal.

• Manage son-graduation inbox and graduation cases in SCM.

• Create student awards PowerPoint and print items for mailing.

• Enter academic periods and years in SIS.

• Review and revise post make aware process when needed.

• Utilize and update Asana for project timelines.

• Process transcripts and verifications in the National Student Clearinghouse as well as respond to the transcript inquiry cases in SCM.

• Analyze and make recommendations to improve existing processes.

• Other duties as assigned.

Special Knowledge, Skills, & Abilities

• Ability to work independently, as well as collaboratively as part of a team.

• Demonstrated analytical and problem-solving skills.

• Knowledge of FERPA policy.

• Strong computer proficiency and the ability to quickly learn and assimilate new systems and information.

• Strong attention to detail.

• Ability to provide outstanding customer service.

• Demonstrated ability to handle multiple competing tasks and demands’ respond with appropriate urgency to situations that arise and solve difficult problems proactively, efficiently, and with diplomacy.

Minimum Qualifications

• Bachelor's Degree required.

• One year of experience required.

Preferred Qualifications

• Two years of professional work experience.

• Proficient with Microsoft Excel.

• Higher education administration experience, especially in a Registrar’s office.

Classified Title: Student Records Administrator

Job Posting Title (Working Title): Student Records Database Analyst

Role/Level/Range: ACRP/03/MC

Starting Salary Range: $47,500 - $83,300 Annually ($65,400.00 targeted; Commensurate with experience)

Employee group: Full Time

Schedule : Monday - Friday 8:30 - 5:00

Exempt Status: Exempt

Location: Hybrid/School of Nursing

Department name: Registrars Office

Personnel area: School of Nursing

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.