Role purpose

• To ensure timely and accurate counting and allocating of vault products to and from our customer base

• Balance tills with cash and other value products

• Work with internal parties to address corrections and reconcile discrepancies where required

• Adhere to designated compliance standards

• Complete all Travelex regulatory training requirements in a timely manner

Key

accountabilities

• Fulfilling customer orders through accurate picking, packing and despatching of cash in timely manner

• Accounting for and balancing with appropriate systems

• Accurate Cash count and end of day balancing of tills

• Archive all electronic and physical records as per Travelex compliance requirements

• Completing necessary documents on orders being despatched and received

• Raising any discrepancy issues to Cash Operations Team Leader

• Any other reasonable instructions as required by the business

Role-specific

experience and

skills

• A sound understanding of:

• General business practices

• Foreign exchange products and services

• A sound understanding of:

• Anti-Money Laundering legislations

• Secure cash handling procedures

• Demonstrated customer services skills, acquired through previous roles

• Previous experience in a high-volume cash handling and/or foreign exchange role

• Ability to effectively work in a team structure

• A degree of self-motivation, combined with good time management and planning skills

• Ability to learn new tasks quickly in a busy environment

• Strong communications skills

• Accurate data input

• Attention to detail

• Proficient Word, Excel and email skills

General

experience and

personal

qualities

• Previous cash counting experience

• Demonstrated ability to understand and follow regulations and operating procedures

• Results orientated

• Problem solver

Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.